CRM-30 and MC-30 Are Unavailable

Incident

August 24, 2:19pm PDT

CRM-30 and MC-30 Are Unavailable

Status: closed

Start: August 24, 10:25am PDT

End: August 24, 2:19pm PDT

Duration: 3 hours 54 minutes

Affected Components:

Veeva CRM Veeva MultiChannel & Integrations MC-30 CRM-30

Update

August 24, 10:25am PDT

CRM-30 and MC-30 in production are currently unavailable. Users on Mobile apps can use offline functionality, however, online and connected functionality is currently unavailable. The engineering team currently researching a resolution.

Resolved

August 24, 2:19pm PDT

Veeva CRM-30 and MC-30 are now fully available with all services operating normally. Engineering is continuing to monitor