CRM-20 Auto-Sync and CRM Online Performance Degradation

Incident

September 07, 7:50am PDT

CRM-20 Auto-Sync and CRM Online Performance Degradation

Status: closed

Start: September 07, 6:06am PDT

End: September 07, 7:50am PDT

Duration: 1 hour 44 minutes

Affected Components:

Veeva CRM CRM-20

Update

September 07, 6:06am PDT

Currently CRM Auto-Sync and parts of the CRM Online app are experiencing a performance degradation due to an AWS issue in the EU region. Incremental and full syncs are still available.

Resolved

September 07, 7:50am PDT

The AWS issue in the EU region has been resolved. All CRM-20 services are functioning and available.