Vault Performance Degradation on POD VV2-35
February 01, 6:07am PST
Veeva Vault Vault-EU PODs VV2-35
 
Feb-1, 6:07am PST
[closed]

Veeva Vault POD VV2-35 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.

 
Feb-1, 6:19am PST

Affected Veeva Vault PODs are now fully available with the performance degradation resolved.


Vault Rendition Disruption on Veeva Vault PODs
February 01, 5:28am PST
Veeva Vault Vault-US PODs Vault-EU PODs Vault-AP PODs VV1-1 VV2-10 VV3-33 VV1-2 VV2-27 VV3-34 VV1-3 VV2-28 VV3-3048 VV1-4 VV2-29 VV1-5 VV2-30 VV3-3057 VV1-6 VV2-31 VV3-3064 VV1-7 VV2-32 VV3-3086 VV1-8 VV2-35 VV3-3096 VV1-9 VV2-41 VV3-3099 VV1-11 VV2-44 VV3-3120 VV1-12 VV2-2047 VV3-3121 VV1-13 VV2-2050 VV3-3122 VV1-14 VV2-2056 VV3-3123 VV1-15 VV2-2060 VV3-3124 VV1-16 VV2-2063 VV3-3125 VV1-17 VV2-2070 VV1-18 VV2-2072 VV1-19 VV2-2075 VV1-20 VV2-2080 VV1-21 VV2-2083 VV1-22 VV2-2085 VV1-23 VV2-2087 VV1-24 VV2-2091 VV1-25 VV2-2092 VV1-26 VV2-2095 VV1-37 VV2-2097 VV1-38 VV2-2098 VV1-39 VV2-2120 VV1-40 VV2-2121 VV1-42 VV2-2122 VV1-43 VV2-2124 VV1-1045 VV2-2125 VV1-1046 VV2-2126 VV1-1049 VV2-2127 VV1-1051 VV2-2128 VV1-1052 VV2-2129 VV1-1053 VV2-2130 VV1-1054 VV2-2131 VV1-1055 VV2-2133 VV1-1058 VV2-2132 VV1-1061 VV2-2134 VV1-1062 VV2-2136 VV1-1065 VV2-2135 VV1-1066 VV1-1067 VV1-1068 VV1-1069 VV1-1073 VV1-1074 VV1-1076 VV1-1077 VV1-1078 VV1-1079 VV1-1081 VV1-1082 VV1-1084 VV1-1088 VV1-1089 VV1-1090 VV1-1094 VV1-1110 VV1-1111 VV1-1120 VV1-1121 VV1-1122 VV1-1124 VV1-1126 VV1-1127 VV1-1128 VV1-1129 VV1-1130 VV1-1131 VV1-1132 VV1-1133 VV1-1134 VV1-1135 VV1-1136 VV1-1137 VV1-1138 VV1-1139 VV1-1140 VV1-1142 VV1-1143 VV1-1144 VV1-1145 VV1-1146 VV1-1148 VV1-1149 VV1-1150 VV1-1151 VV1-1152 VV1-1153 VV1-1154 VV1-1155 VV1-1157 VV1-1156 VV1-1158 VV1-1159 VV1-1160
 
Feb-1, 5:28am PST
[closed]

Veeva Vault PODs are currently experiencing a service disruption rendering Microsoft Office related documents. Veeva engineering teams are working to return the service to normal as quickly as possible.

 
Feb-1, 7:20am PST

Affected Veeva Vault PODs are now fully available with all services operating normally.

Service not available for Vault POD VV1-11
January 25, 6:11pm PST
Veeva Vault Vault-US PODs VV1-11
 
Jan-25, 6:11pm PST
[closed]

Vault POD VV1-11 is  not available from 6:06 pm Pacific time.  We are investigating the problem. 

 
Jan-25, 6:20pm PST

Affected Veeva Vault PODs are now fully available with all services operating normally.

Veeva Nitro - Presto Load Jobs Failing
January 23, 8:57am PST
Veeva Nitro NITRO-US NITRO-EU NITRO-AP
 
Jan-23, 8:57am PST
[closed]

Veeva Nitro team has noticed that Presto Load jobs are failing. In the error message, table names can be exposed between tenants.  However, no data is leaking between tenants. Engineering is investigating the issue

 
Jan-25, 6:22pm PST

Engineering has found a fix and will be deployed tomorrow.  Posts have been created:

 
Jan-26, 5:31pm PST

Fix has been deployed

Veeva Nitro Presto Job Failures & Connection Instability - Asia Pacific Region
January 20, 8:00am PST
Veeva Nitro NITRO-AP
 
Jan-20, 8:00am PST
[closed]

Veeva Nitro team has noticed Presto jobs are failing. Connection instability has also been observed. Engineering is investigating these issues.

 
Jan-20, 11:24am PST

Incident has been resolved

Vault Performance Degradation on POD VV1-26
January 18, 6:16am PST
Veeva Vault Vault-US PODs VV1-26
 
Jan-18, 6:16am PST
[closed]

Veeva Vault POD VV1-26 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.

 
Jan-18, 6:25am PST

Affected Veeva Vault PODs are now fully available with all services operating normally.

Vault Performance Degradation on POD VV2-2127
January 11, 2:30am PST
Veeva Vault Vault-EU PODs VV2-2127
 
Jan-11, 2:30am PST
[closed]

Veeva Vault POD VV2-2127 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.

 
Jan-11, 4:30am PST

Affected Veeva Vault PODs are now fully available with all services operating normally.

Vault Performance Degradation on POD VV1-13
January 10, 11:32am PST
Veeva Vault Vault-US PODs VV1-13
 
Jan-10, 11:32am PST
[closed]

Veeva Vault POD VV1-13 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.

 
Jan-10, 11:46am PST

Affected Veeva Vault PODs are now fully available with all services operating normally.

CRM Performance Degradation
January 09, 6:56am PST
Veeva CRM CRM-20
 
Jan-9, 6:56am PST
[closed]

Users may experience performance degradation for the CRM Application online and sync due to a  Salesforce performance issue.  The Salesforce issue can be followed here: https://status.salesforce.com/generalmessages/1053 

 
Jan-10, 9:22am PST

The issue with Salesforce has been resolved. 

Vault Service Disruption on POD VV2-2098
January 06, 1:19am PST
Veeva Vault Vault-EU PODs VV2-2098
 
Jan-6, 1:19am PST
[closed]

Veeva Vault POD VV2-2098 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.

 
Jan-6, 1:35am PST

Affected Veeva Vault PODs are now fully available with all services operating normally.

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