VV2-41

Vault Performance Degradation affecting all PODs in Region Veeva Vault
September 18, 11:36am PDT
Veeva Vault Vault-US PODs Vault-EU PODs Vault-AP PODs VV1-1 VV2-10 VV3-33 VV1-2 VV2-27 VV3-34 VV1-3 VV2-28 VV3-3048 VV1-4 VV2-29 VV3-3057 VV1-5 VV2-30 VV3-3064 VV1-6 VV2-31 VV3-3086 VV1-7 VV2-32 VV3-3096 VV1-8 VV2-35 VV3-3099 VV1-9 VV2-41 VV3-3120 VV1-11 VV2-44 VV3-3121 VV1-12 VV2-2047 VV3-3122 VV1-13 VV2-2050 VV3-3123 VV1-14 VV2-2056 VV3-3124 VV1-15 VV2-2060 VV3-3125 VV1-16 VV2-2063 VV3-3127 VV1-17 VV2-2070 VV3-3128 VV1-18 VV2-2072 VV3-3129 VV1-19 VV2-2075 VV1-20 VV2-2080 VV1-21 VV2-2083 VV1-22 VV2-2085 VV1-23 VV2-2087 VV1-24 VV2-2091 VV1-25 VV2-2092 VV1-26 VV2-2095 VV1-37 VV2-2097 VV1-38 VV2-2098 VV1-39 VV2-2120 VV1-40 VV2-2121 VV1-42 VV2-2122 VV1-43 VV2-2124 VV1-1045 VV2-2125 VV1-1046 VV2-2126 VV1-1049 VV2-2127 VV1-1051 VV2-2128 VV1-1052 VV2-2129 VV1-1053 VV2-2130 VV1-1054 VV2-2131 VV1-1055 VV2-2132 VV1-1058 VV2-2133 VV1-1061 VV2-2134 VV1-1062 VV2-2135 VV1-1065 VV2-2136 VV1-1066 VV2-2137 VV1-1067 VV2-2138 VV1-1068 VV2-2139 VV1-1069 VV2-2140 VV1-1073 VV2-2141 VV1-1074 VV1-1076 VV1-1077 VV1-1078 VV1-1079 VV1-1081 VV1-1082 VV1-1084 VV1-1088 VV1-1089 VV1-1090 VV1-1094 VV1-1110 VV1-1111 VV1-1120 VV1-1121 VV1-1122 VV1-1124 VV1-1126 VV1-1127 VV1-1128 VV1-1129 VV1-1130 VV1-1131 VV1-1132 VV1-1133 VV1-1134 VV1-1135 VV1-1136 VV1-1137 VV1-1138 VV1-1139 VV1-1140 VV1-1142 VV1-1144 VV1-1145 VV1-1146 VV1-1148 VV1-1149 VV1-1150 VV1-1151 VV1-1152 VV1-1153 VV1-1154 VV1-1155 VV1-1157 VV1-1156 VV1-1158 VV1-1159 VV1-1160 VV1-1161 VV1-1162 VV1-1163 VV1-1164 VV1-1165 VV1-1166 VV1-1167 VV1-1168 VV1-1169 VV1-1170 VV1-1171 VV1-1172 VV1-1173
 
Sep-18, 11:36am PDT
[closed]

Veeva Vault PODs are currently experiencing intermittent degraded performance.  Veeva engineering teams are working to return the service to normal as quickly as possible.

 
Sep-18, 11:40am PDT

Affected Veeva Vault PODs are now fully available with all services operating normally.

Veeva Vault 23R2.0 Release Notification (Production PODs) – Downtime Required
August 11, 6:00pm PDT
Veeva Vault Vault-US PODs Vault-EU PODs Vault-AP PODs VV2-10 VV1-2 VV2-27 VV3-34 VV1-4 VV2-30 VV2-31 VV1-7 VV2-32 VV2-35 VV1-9 VV2-41 VV1-11 VV2-44 VV1-12 VV1-13 VV2-2050 VV1-14 VV1-16 VV3-3128 VV1-19 VV2-2091 VV1-25 VV1-26 VV1-38 VV2-2124 VV1-1045 VV1-1046 VV1-1049 VV2-2127 VV1-1051 VV2-2128 VV1-1052 VV2-2131 VV2-2134 VV1-1062 VV2-2135 VV2-2136 VV2-2137 VV2-2138 VV1-1129 VV1-1130 VV1-1131 VV1-1149 VV1-1151 VV1-1152 VV1-1154 VV1-1163 VV1-1164 VV1-1165 VV1-1166 VV1-1168
 
Aug-11, 6:00pm PDT
[closed]

Veeva Vault Release Notification

 
What: Veeva Vault 23R2.0 General Release
Estimated Vault Downtime: 30 minutes
Affected PODs: Production PODs

 
APAC: VV3-3128, VV3-34 

EU: VV2-10, VV2-2050, VV2-2091, VV2-2124, VV2-2127, VV2-2128, VV2-2131, VV2-2134, VV2-2135, VV2-2136, VV2-2137, VV2-2138, VV2-27, VV2-30, VV2-31, VV2-32,VV2-35, 
VV2-41, VV2-44 

US: VV1-1045, VV1-1046, VV1-1049, VV1-1051, VV1-1052, VV1-1062, VV1-11, VV1-1129, VV1-1130, VV1-1131, VV1-1149, VV1-1151, VV1-1152, VV1-1154, VV1-1163, VV1-1164, VV1-1165, VV1-1166, VV1-1168, VV1-12, VV1-13, VV1-14, VV1-16, VV1-19, VV1-2, VV1-25, VV1-26, VV1-38, VV1-4, VV1-7, VV1-9
 
 
 
Notes: 
  • The upgrade is expected to take approximately 30 minutes, during which time your Vault will not be available for use. Users can continue working as normal and will be notified within Vault just prior to your expected downtime. 
  • Click here to learn how to find your Vault's POD location.

Learn More:

 
For updates regarding system availability, please refer to the Veeva Trust Site.
If you have further questions, please submit a ticket with Veeva Product Support.  
 
Aug-11, 9:49pm PDT

Scheduled Maintenance closed.

Veeva Vault 23R2.0 Release Notification (Production PODs) – Downtime Required
August 11, 6:00pm PDT
Veeva Vault Vault-US PODs Vault-EU PODs Vault-AP PODs VV2-10 VV1-2 VV2-27 VV3-34 VV1-4 VV2-30 VV2-31 VV1-7 VV2-32 VV2-35 VV1-9 VV2-41 VV1-11 VV2-44 VV1-12 VV1-13 VV2-2050 VV1-14 VV1-16 VV3-3128 VV1-19 VV2-2091 VV1-25 VV1-26 VV1-38 VV2-2124 VV1-1045 VV1-1046 VV1-1049 VV2-2127 VV1-1051 VV2-2128 VV1-1052 VV2-2131 VV2-2134 VV1-1062 VV2-2135 VV2-2136 VV2-2137 VV2-2138 VV1-1129 VV1-1130 VV1-1131 VV1-1149 VV1-1151 VV1-1152 VV1-1154 VV1-1163 VV1-1164 VV1-1165 VV1-1166 VV1-1168
 
Aug-11, 6:00pm PDT
[closed]

Veeva Vault Release Notification

 
What: Veeva Vault 23R2.0 General Release
Estimated Vault Downtime: 30 minutes
Affected PODs: Production PODs

 
APAC: VV3-3128, VV3-34 

EU: VV2-10, VV2-2050, VV2-2091, VV2-2124, VV2-2127, VV2-2128, VV2-2131, VV2-2134, VV2-2135, VV2-2136, VV2-2137, VV2-2138, VV2-27, VV2-30, VV2-31, VV2-32,VV2-35, 
VV2-41, VV2-44 

US: VV1-1045, VV1-1046, VV1-1049, VV1-1051, VV1-1052, VV1-1062, VV1-11, VV1-1129, VV1-1130, VV1-1131, VV1-1149, VV1-1151, VV1-1152, VV1-1154, VV1-1163, VV1-1164, VV1-1165, VV1-1166, VV1-1168, VV1-12, VV1-13, VV1-14, VV1-16, VV1-19, VV1-2, VV1-25, VV1-26, VV1-38, VV1-4, VV1-7, VV1-9
 
 
 
Notes: 
  • The upgrade is expected to take approximately 30 minutes, during which time your Vault will not be available for use. Users can continue working as normal and will be notified within Vault just prior to your expected downtime. 
  • Click here to learn how to find your Vault's POD location.

Learn More:

 
For updates regarding system availability, please refer to the Veeva Trust Site.
If you have further questions, please submit a ticket with Veeva Product Support.  
 
Aug-11, 9:29pm PDT

Scheduled Maintenance closed.

Vault Performance Degradation affecting all PODs in Region Veeva Vault
August 04, 1:17am PDT
Veeva Vault Vault-US PODs Vault-EU PODs Vault-AP PODs VV1-1 VV2-10 VV3-33 VV1-2 VV2-27 VV3-34 VV1-3 VV2-28 VV3-3048 VV1-4 VV2-29 VV3-3057 VV1-5 VV2-30 VV3-3064 VV1-6 VV2-31 VV3-3086 VV1-7 VV2-32 VV3-3096 VV1-8 VV2-35 VV3-3099 VV1-9 VV2-41 VV3-3120 VV1-11 VV2-44 VV3-3121 VV1-12 VV2-2047 VV3-3122 VV1-13 VV2-2050 VV3-3123 VV1-14 VV2-2056 VV3-3124 VV1-15 VV2-2060 VV3-3125 VV1-16 VV2-2063 VV3-3127 VV1-17 VV2-2070 VV3-3128 VV1-18 VV2-2072 VV1-19 VV2-2075 VV1-20 VV2-2080 VV1-21 VV2-2083 VV1-22 VV2-2085 VV1-23 VV2-2087 VV1-24 VV2-2091 VV1-25 VV2-2092 VV1-26 VV2-2095 VV1-37 VV2-2097 VV1-38 VV2-2098 VV1-39 VV2-2120 VV1-40 VV2-2121 VV1-42 VV2-2122 VV1-43 VV2-2124 VV1-1045 VV2-2125 VV1-1046 VV2-2126 VV1-1049 VV2-2127 VV1-1051 VV2-2128 VV1-1052 VV2-2129 VV1-1053 VV2-2130 VV1-1054 VV2-2131 VV1-1055 VV2-2132 VV1-1058 VV2-2133 VV1-1061 VV2-2134 VV1-1062 VV2-2135 VV1-1065 VV2-2136 VV1-1066 VV2-2137 VV1-1067 VV2-2138 VV1-1068 VV2-2139 VV1-1069 VV2-2140 VV1-1073 VV1-1074 VV1-1076 VV1-1077 VV1-1078 VV1-1079 VV1-1081 VV1-1082 VV1-1084 VV1-1088 VV1-1089 VV1-1090 VV1-1094 VV1-1110 VV1-1111 VV1-1120 VV1-1121 VV1-1122 VV1-1124 VV1-1126 VV1-1127 VV1-1128 VV1-1129 VV1-1130 VV1-1131 VV1-1132 VV1-1133 VV1-1134 VV1-1135 VV1-1136 VV1-1137 VV1-1138 VV1-1139 VV1-1140 VV1-1142 VV1-1144 VV1-1145 VV1-1146 VV1-1148 VV1-1149 VV1-1150 VV1-1151 VV1-1152 VV1-1153 VV1-1154 VV1-1155 VV1-1157 VV1-1156 VV1-1158 VV1-1159 VV1-1160 VV1-1161 VV1-1162 VV1-1163 VV1-1164 VV1-1165 VV1-1166 VV1-1167 VV1-1168 VV1-1169 VV1-1170 VV1-1171
 
Aug-4, 1:17am PDT
[closed]

Many VeevaVault PODs had degraded performance where new connections were not working for period of time across many PODs during the past hour. 

 
Aug-4, 1:18am PDT

All systems UP and running

Veeva Vault 23R2 Self-Serve Pre-Release Program - All Production Vaults
July 17, 6:00am PDT
Veeva Vault Vault-US PODs Vault-EU PODs Vault-AP PODs VV2-10 VV1-2 VV2-27 VV3-34 VV1-4 VV3-3057 VV2-30 VV3-3064 VV2-31 VV3-3086 VV1-7 VV2-32 VV1-8 VV2-35 VV3-3099 VV1-9 VV2-41 VV1-11 VV2-44 VV1-12 VV1-13 VV2-2050 VV1-14 VV2-2056 VV3-3125 VV1-16 VV3-3127 VV2-2070 VV3-3128 VV1-18 VV2-2072 VV1-19 VV2-2080 VV2-2083 VV2-2085 VV1-24 VV2-2091 VV1-25 VV1-26 VV1-38 VV2-2098 VV2-2120 VV1-40 VV1-42 VV2-2122 VV1-43 VV2-2124 VV1-1045 VV2-2125 VV1-1046 VV2-2126 VV1-1049 VV2-2127 VV1-1051 VV2-2128 VV1-1052 VV2-2130 VV1-1054 VV2-2131 VV1-1055 VV1-1058 VV2-2134 VV1-1062 VV2-2135 VV1-1065 VV2-2136 VV1-1066 VV2-2137 VV2-2138 VV1-1068 VV2-2139 VV1-1069 VV2-2140 VV1-1073 VV1-1074 VV1-1076 VV1-1077 VV1-1079 VV1-1081 VV1-1088 VV1-1089 VV1-1121 VV1-1122 VV1-1126 VV1-1128 VV1-1129 VV1-1130 VV1-1131 VV1-1132 VV1-1136 VV1-1140 VV1-1144 VV1-1145 VV1-1146 VV1-1149 VV1-1151 VV1-1152 VV1-1153 VV1-1154 VV1-1155 VV1-1156 VV1-1163 VV1-1164 VV1-1165 VV1-1166 VV1-1168 VV1-1170 VV1-1171
 
Jul-17, 6:00am PDT
[closed]

Veeva Vault Self-Serve Pre-Release Program

The 23R2 Vault self-serve pre-release functionality has been enabled for all production Vaults. If you don't have a production Vault, pre-release capability has been enabled on your sandbox Vaults.  

Visit the Vault Help: About the 23R2 Release page for important dates and information about the Self-Serve Pre-Release program. 

  • What's New in 23R2 release notes are now available. 
  • The Release Impact Assessment (RIA) has been enhanced to support your review. A direct link to the applicable Release Note is now included for each listed Feature. 
    • The 23R2 Pre-Release Program will conclude on September 11, 2023. 
 
Click here to learn how to find your Vault's POD location.
For updates regarding system availability, please refer to the Veeva Trust Site.
If you have further questions, please submit a ticket with Veeva Product Support.

Vault Performance Degradation/Partial Outage affecting PODs in Regions Vault-AP PODs, Vault-EU PODs, Vault-US PODs
June 13, 12:18pm PDT
Veeva Vault Vault-US PODs Vault-EU PODs Vault-AP PODs VV1-1 VV2-10 VV3-33 VV1-2 VV2-27 VV3-34 VV1-3 VV2-28 VV3-3048 VV1-4 VV2-29 VV3-3057 VV1-5 VV2-30 VV3-3064 VV1-6 VV2-31 VV3-3086 VV1-7 VV2-32 VV3-3096 VV1-8 VV2-35 VV3-3099 VV1-9 VV2-41 VV3-3120 VV1-11 VV2-44 VV3-3121 VV1-12 VV2-2047 VV3-3122 VV1-13 VV2-2050 VV3-3123 VV1-14 VV2-2056 VV3-3124 VV1-15 VV2-2060 VV3-3125 VV1-16 VV2-2063 VV3-3127 VV1-17 VV2-2070 VV1-18 VV2-2072 VV1-19 VV2-2075 VV1-20 VV2-2080 VV1-21 VV2-2083 VV1-22 VV2-2085 VV1-23 VV2-2087 VV1-24 VV2-2091 VV1-25 VV2-2092 VV1-26 VV2-2095 VV1-37 VV2-2097 VV1-38 VV2-2098 VV1-39 VV2-2120 VV1-40 VV2-2121 VV1-42 VV2-2122 VV1-43 VV2-2124 VV1-1045 VV2-2125 VV1-1046 VV2-2126 VV1-1049 VV2-2127 VV1-1051 VV2-2128 VV1-1052 VV2-2129 VV1-1053 VV2-2130 VV1-1054 VV2-2131 VV1-1055 VV2-2132 VV1-1058 VV2-2133 VV1-1061 VV2-2134 VV1-1062 VV2-2135 VV1-1065 VV2-2136 VV1-1066 VV2-2137 VV1-1067 VV2-2138 VV1-1068 VV1-1069 VV1-1073 VV1-1074 VV1-1076 VV1-1077 VV1-1078 VV1-1079 VV1-1081 VV1-1082 VV1-1084 VV1-1088 VV1-1089 VV1-1090 VV1-1094 VV1-1110 VV1-1111 VV1-1120 VV1-1121 VV1-1122 VV1-1124 VV1-1126 VV1-1127 VV1-1128 VV1-1129 VV1-1130 VV1-1131 VV1-1132 VV1-1133 VV1-1134 VV1-1135 VV1-1136 VV1-1137 VV1-1138 VV1-1139 VV1-1140 VV1-1142 VV1-1144 VV1-1145 VV1-1146 VV1-1148 VV1-1149 VV1-1150 VV1-1151 VV1-1152 VV1-1153 VV1-1154 VV1-1155 VV1-1157 VV1-1156 VV1-1158 VV1-1159 VV1-1160 VV1-1161 VV1-1162 VV1-1163 VV1-1164 VV1-1165
 
Jun-13, 12:18pm PDT
[closed]

Veeva Vault Engineers are investigating increased error rates across Veeva Vault PODs which may cause intermittent degraded performance.  Services impacted include Clinical AI.  Veeva engineering teams are working to return the service to normal as quickly as possible.

 
Jun-13, 1:07pm PDT

Veeva Vault Engineers are continuing to investigate increased error rates across Veeva Vault PODs.  Intermittent performance degradations are impacting Align, Clinical AI, and Renditions.  Veeva engineering teams are working to return the service to normal as quickly as possible.


 
Jun-13, 1:19pm PDT

Updating incident to a partial outage impacting Align, Clinical AI, and Renditions.

 
Jun-13, 1:47pm PDT

Services are quickly recovering.  Veeva Engineers are continuing to closely monitor as we continue toward full recovery.  All services are now online.  

 
Jun-13, 2:00pm PDT

Affected Veeva Vault PODs are now fully available with all services operating normally.

Veeva Vault Maintenance on Authentication Server
April 27, 5:00pm PDT
Veeva Vault Vault-US PODs Vault-EU PODs Vault-AP PODs VV1-1 VV2-10 VV3-33 VV1-2 VV2-27 VV3-34 VV1-3 VV2-28 VV3-3048 VV1-4 VV2-29 VV3-3057 VV1-5 VV2-30 VV3-3064 VV1-6 VV2-31 VV3-3086 VV1-7 VV2-32 VV3-3096 VV1-8 VV2-35 VV3-3099 VV1-9 VV2-41 VV3-3120 VV1-11 VV2-44 VV3-3121 VV1-12 VV2-2047 VV3-3122 VV1-13 VV2-2050 VV3-3123 VV1-14 VV2-2056 VV3-3124 VV1-15 VV2-2060 VV3-3125 VV1-16 VV2-2063 VV1-17 VV2-2070 VV1-18 VV2-2072 VV1-19 VV2-2075 VV1-20 VV2-2080 VV1-21 VV2-2083 VV1-22 VV2-2085 VV1-23 VV2-2087 VV1-24 VV2-2091 VV1-25 VV2-2092 VV1-26 VV2-2095 VV1-37 VV2-2097 VV1-38 VV2-2098 VV1-39 VV2-2120 VV1-40 VV2-2121 VV1-42 VV2-2122 VV1-43 VV2-2124 VV1-1045 VV2-2125 VV1-1046 VV2-2126 VV1-1049 VV2-2127 VV1-1051 VV2-2128 VV1-1052 VV2-2129 VV1-1053 VV2-2130 VV1-1054 VV2-2131 VV1-1055 VV2-2132 VV1-1058 VV2-2133 VV1-1061 VV2-2134 VV1-1062 VV2-2135 VV1-1065 VV2-2136 VV1-1066 VV2-2137 VV1-1067 VV1-1068 VV1-1069 VV1-1073 VV1-1074 VV1-1076 VV1-1077 VV1-1078 VV1-1079 VV1-1081 VV1-1082 VV1-1084 VV1-1088 VV1-1089 VV1-1090 VV1-1094 VV1-1110 VV1-1111 VV1-1120 VV1-1121 VV1-1122 VV1-1124 VV1-1126 VV1-1127 VV1-1128 VV1-1129 VV1-1130 VV1-1131 VV1-1132 VV1-1133 VV1-1134 VV1-1135 VV1-1136 VV1-1137 VV1-1138 VV1-1139 VV1-1140 VV1-1142 VV1-1144 VV1-1145 VV1-1146 VV1-1148 VV1-1149 VV1-1150 VV1-1151 VV1-1152 VV1-1153 VV1-1154 VV1-1155 VV1-1157 VV1-1156 VV1-1158 VV1-1159 VV1-1160 VV1-1161 VV1-1162 VV1-1163
 
Apr-27, 5:00pm PDT
[closed]

Veeva Vault Maintenance Release Notification 

Maintenance is required on the Veeva Vault Authentication Service.  No downtime is expected but users may experience a momentary disruption.
 
When:  Thursday, April 27, 5:00 pm PT
What:  Authentication server maintenance
Estimated Duration:  60 minutes
Affected PODs:  All PODs
 
For updates regarding system availability, please refer to the Veeva Trust Site.
If you have any further questions, please submit a ticket with Veeva Product Support. 

Veeva Vault 23R1.0 Release Notification (APAC/EU Production PODs ) – Downtime Required
April 21, 6:00pm PDT
Veeva Vault Vault-EU PODs Vault-AP PODs VV2-10 VV2-27 VV3-34 VV2-30 VV2-31 VV2-32 VV2-35 VV2-41 VV2-44 VV2-2050 VV2-2091 VV2-2097 VV2-2124 VV2-2127 VV2-2128 VV2-2131 VV2-2134 VV2-2135 VV2-2136 VV2-2137
 
Apr-21, 6:00pm PDT
[closed]

Veeva Vault Release Notification

 
What:  Veeva Vault 23R1.0 General Release
When:  Friday, April 21 between 6:00 pm PT & 10:00 pm PT / 3:00 am CET / 10:00 am JST
Estimated Vault Downtime:  30 minutes
Affected PODs:  APAC/EU Production PODs
 
EU:  VV2-10, VV2-2050, VV2-2091, VV2-2097, VV2-2124,
VV2-2127, VV2-2128, VV2-2131, VV2-2134, VV2-2135,
VV2-2136, VV2-2137, VV2-27, VV2-30, VV2-31, VV2-32,
VV2-35, VV2-41, VV2-44
 
APAC:  VV3-34
 
 
Notes: 
  • The upgrade is expected to take approximately 30 minutes, during which time your Vault will not be available for use.  Users can continue working as normal and will be notified within Vault just prior to your expected downtime. 
  • The Self-Serve Pre-Release program is now available for all production Vaults to support any pre-release testing efforts.  If you don't have a production Vault, the ability to create a pre-release Vault has been enabled on your sandbox Vault.​​
​
Learn More:
 
For updates regarding system availability, please refer to the Veeva Trust Site.
If you have further questions, please submit a ticket with Veeva Product Support.  
 
Apr-21, 9:21pm PDT

Scheduled Maintenance closed.

Intermittent issues with creating or refreshing Pre-Release Vaults
March 28, 8:00am PDT
Veeva Vault Vault-US PODs Vault-EU PODs VV2-10 VV2-30 VV2-31 VV2-32 VV2-35 VV2-41 VV2-44 VV2-2050 VV2-2085 VV1-24 VV2-2098
 
Mar-28, 8:00am PDT
[closed]

Users may experience a delay or error when creating or refreshing Pre-Release Vaults.
Corrective actions have been taken and the product team is monitoring for any further issues.

Please contact Support if you are experiencing issues.




Reference:  DEV-568901

 
Apr-5, 6:19am PDT

This issue has now been Resolved.

Veeva Vault Maintenance Release Notification - SAML/Spark Certificate Rollover
March 24, 6:00pm PDT
Veeva Vault Vault-US PODs Vault-EU PODs Vault-AP PODs VV1-1 VV2-10 VV3-33 VV1-2 VV2-27 VV3-34 VV1-3 VV2-28 VV3-3048 VV1-4 VV2-29 VV3-3057 VV1-5 VV2-30 VV3-3064 VV1-6 VV2-31 VV3-3086 VV1-7 VV2-32 VV3-3096 VV1-8 VV2-35 VV3-3099 VV1-9 VV2-41 VV3-3120 VV1-11 VV2-44 VV3-3121 VV1-12 VV2-2047 VV3-3122 VV1-13 VV2-2050 VV3-3123 VV1-14 VV2-2056 VV3-3124 VV1-15 VV2-2060 VV3-3125 VV1-16 VV2-2063 VV1-17 VV2-2070 VV1-18 VV2-2072 VV1-19 VV2-2075 VV1-20 VV2-2080 VV1-21 VV2-2083 VV1-22 VV2-2085 VV1-23 VV2-2087 VV1-24 VV2-2091 VV1-25 VV2-2092 VV1-26 VV2-2095 VV1-37 VV2-2097 VV1-38 VV2-2098 VV1-39 VV2-2120 VV1-40 VV2-2121 VV1-42 VV2-2122 VV1-43 VV2-2124 VV1-1045 VV2-2125 VV1-1046 VV2-2126 VV1-1049 VV2-2127 VV1-1051 VV2-2128 VV1-1052 VV2-2129 VV1-1053 VV2-2130 VV1-1054 VV2-2131 VV1-1055 VV2-2132 VV1-1058 VV2-2133 VV1-1061 VV2-2134 VV1-1062 VV2-2135 VV1-1065 VV2-2136 VV1-1066 VV2-2137 VV1-1067 VV1-1068 VV1-1069 VV1-1073 VV1-1074 VV1-1076 VV1-1077 VV1-1078 VV1-1079 VV1-1081 VV1-1082 VV1-1084 VV1-1088 VV1-1089 VV1-1090 VV1-1094 VV1-1110 VV1-1111 VV1-1120 VV1-1121 VV1-1122 VV1-1124 VV1-1126 VV1-1127 VV1-1128 VV1-1129 VV1-1130 VV1-1131 VV1-1132 VV1-1133 VV1-1134 VV1-1135 VV1-1136 VV1-1137 VV1-1138 VV1-1139 VV1-1140 VV1-1142 VV1-1144 VV1-1145 VV1-1146 VV1-1148 VV1-1149 VV1-1150 VV1-1151 VV1-1152 VV1-1153 VV1-1154 VV1-1155 VV1-1157 VV1-1156 VV1-1158 VV1-1159 VV1-1160 VV1-1161 VV1-1162
 
Mar-24, 6:00pm PDT
[closed]

Veeva Vault Maintenance Release Notification 

The Veeva Vault is scheduled to roll over the signing certificate used to sign SAML Single Sign-on requests and Spark Messaging connections. There is no expected downtime however user logins may be affected if proper action is not taken.

  

IMPORTANT 

The new certificate has been published and can be downloaded from here. Your IT organization needs to ensure that the new certificate is configured on your Enterprise Identity Provider system prior to the initial Certificate Rollover event. You also need to ensure that your Spark integrations don’t cache the certificate and are able to pick up the new certificate immediately after the rollover.

 

Learn more about the action required for the certificate rollover process.

 

Potential Impact to SAML Single Sign-on

Depending on your configuration, the new Vault certificate may need to be configured on your Enterprise Identity Provider system prior to the initial rollover event.

   

Potential Impact to Spark Connections

Ensure that your Spark integrations don’t cache the certificate in order for it to be picked up the moment it is rolled over.

 
 

Timeline of the Certificate Rollover

 

Date and Time

Event

Monday, February 3 at 7:00 pm PT

New Certificate Publishing

The new certificate is available to download. You can download and begin testing with the new certificate.

From:

Monday, February 3 at 7:00 pm PT

To:

Friday, March 3 at 6:00 pm PT

New Certificate Testing Period

You can test the new certificate during this period. Both the old and new certificates are supported.

Friday, March 3 at 6:00 pm PT

New Certificate Rollover with Rollback Option

Vault automatically upgrades all Vaults to use the new signing certificate on all SAML profiles and Spark connections.

From:

Friday, March 3 at 6:00 pm PT

To:

Friday, March 24 at 6:00 pm PT

Support for New and Old Certificate

To provide time for additional testing, both the old and new certificates are supported.

Friday, March 24 at 6:00 pm PT

Final Certificate Rollover

The old signing certificate is no longer supported. For any Vaults which rolled back to the old certificate, Vault automatically upgrades all Vaults to use the new signing certificate. If your new certificate is not yet configured, you may experience blocking issues. 

 

If you have further questions, please submit a ticket with Veeva Product Support.
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