Veeva Sub-processors update

List of Veeva Sub-processors has been updated
March 03, 12:00am PST
Veeva Sub-processors update
 
Mar-3, 12:00am PST
[closed]
Veeva has added an update to its sub-processor list.
To view the updated list, please visit: https://trust.veeva.com

Sincerely,
Veeva Privacy Team

Veeva CRM System Maintenance - CRM-30
December 09, 3:15pm PST
Veeva CRM Veeva MultiChannel & Integrations Veeva Nitro Consumer Products Mobile Veeva Network Veeva CDB Veeva Vault Veeva Align Veeva OpenData MyVeeva (ePRO, eConsent) Veeva China SFA Veeva Compass Veeva Mobile Veeva Sub-processors update Veeva Support Locations MC-01 CRM-03 VA-AP NITRO-US QualityOne OD-NA MyVeeva-US CRM-04 VDM1 MC-20 VA-EU NITRO-EU cdb-1 QualityOne Audit Checklists OD-EU MyVeeva-EU Vault-US PODs CRM-05 MC-30 NITRO-AP VA-EU-2 QualityOne Station Manager VDM2 MyVeeva-AP Vault-EU PODs cdb-5 CRM-06 VDM3 ENGAGE-01 VA-EU-3 Vault-AP PODs cdb-3 CRM-08 WC-36 VDM5 VA-EU-4 cdb-101 CRM-10 cdb-1002 VDM6 VA-EU-5 CRM-20 VDM20 VA-EU-6 CRM-30 VA-US VDM21 VA-US-2 VA-US-3 SANDBOX VA-AP-SBX SANDBOX2 VA-EU-SBX SANDBOX3 VA-US-SBX SANDBOX20 SANDBOX21 SMAR-CN VV1-1 VV2-10 VV3-33 VV1-2 VV2-27 VV3-34 VV1-3 VV2-28 VV3-3048 VV1-4 VV2-29 VV3-3057 VV1-5 VV2-30 VV3-3064 VV1-6 VV2-31 VV3-3086 VV1-7 VV2-32 VV3-3096 VV1-8 VV2-35 VV3-3099 VV1-9 VV2-41 VV3-3120 VV1-11 VV2-44 VV3-3121 VV1-12 VV2-2047 VV3-3122 VV1-13 VV2-2050 VV3-3123 VV1-14 VV2-2056 VV3-3124 VV1-15 VV2-2060 VV3-3125 VV1-16 VV2-2063 VV1-17 VV2-2070 VV1-18 VV2-2072 VV1-19 VV2-2075 VV1-20 VV2-2080 VV1-21 VV2-2083 VV1-22 VV2-2085 VV1-23 VV2-2087 VV1-24 VV2-2091 VV1-25 VV2-2092 VV1-26 VV2-2095 VV1-37 VV2-2097 VV1-38 VV2-2098 VV1-39 VV2-2120 VV1-40 VV2-2121 VV1-42 VV2-2122 VV1-43 VV2-2124 VV1-1045 VV2-2125 VV1-1046 VV2-2126 VV1-1049 VV2-2127 VV1-1051 VV2-2128 VV1-1052 VV2-2129 VV1-1053 VV2-2130 VV1-1054 VV2-2131 VV1-1055 VV2-2132 VV1-1058 VV2-2133 VV1-1061 VV2-2134 VV1-1062 VV2-2135 VV1-1065 VV1-1066 VV1-1067 VV1-1068 VV1-1069 VV1-1073 VV1-1074 VV1-1076 VV1-1077 VV1-1078 VV1-1079 VV1-1081 VV1-1082 VV1-1084 VV1-1088 VV1-1089 VV1-1090 VV1-1094 VV1-1110 VV1-1111 VV1-1120 VV1-1121 VV1-1122 VV1-1124 VV1-1126 VV1-1127 VV1-1128 VV1-1129 VV1-1130 VV1-1131 VV1-1132 VV1-1133 VV1-1134 VV1-1135 VV1-1136 VV1-1137 VV1-1138 VV1-1139 VV1-1140 VV1-1142 VV1-1144 VV1-1145 VV1-1146 VV1-1148 VV1-1149 VV1-1150 VV1-1151 VV1-1152 VV1-1153 VV1-1154 VV1-1155 VV1-1156 VV1-1157 VV1-1158 VV1-1159 VV1-1160
 
Dec-9, 3:15pm PST
[closed]

Veeva CRM server maintenance is required for MCCP on CRM-30. During this time, Veeva CRM MCCP functionality will be unavailable for ORGs connected to CRM-30 POD for up to 60 minutes.

 
Dec-9, 4:45pm PST

Scheduled Maintenance closed.

Trust portal upgrade
November 14, 9:00am PST
Veeva CRM Veeva MultiChannel & Integrations Veeva Nitro Consumer Products Mobile Veeva Network Veeva CDB Veeva Vault Veeva Align Veeva OpenData MyVeeva (ePRO, eConsent) Veeva China SFA Veeva Compass Veeva Mobile Veeva Sub-processors update Veeva Support Locations MC-01 CRM-03 VA-AP NITRO-US QualityOne OD-NA MyVeeva-US CRM-04 VDM1 MC-20 VA-EU NITRO-EU cdb-1 QualityOne Audit Checklists OD-EU MyVeeva-EU Vault-US PODs CRM-05 MC-30 NITRO-AP VA-EU-2 QualityOne Station Manager VDM2 MyVeeva-AP Vault-EU PODs cdb-5 CRM-06 VDM3 ENGAGE-01 VA-EU-3 Vault-AP PODs cdb-3 CRM-08 WC-36 VDM5 VA-EU-4 cdb-101 CRM-10 cdb-1002 VDM6 VA-EU-5 CRM-20 VDM20 VA-EU-6 CRM-30 VA-US VDM21 VA-US-2 VA-US-3 SANDBOX VA-AP-SBX SANDBOX2 VA-EU-SBX SANDBOX3 VA-US-SBX SANDBOX20 SANDBOX21 SMAR-CN VV1-1 VV2-10 VV3-33 VV1-2 VV2-27 VV3-34 VV1-3 VV2-28 VV3-3048 VV1-4 VV2-29 VV3-3057 VV1-5 VV2-30 VV3-3064 VV1-6 VV2-31 VV3-3086 VV1-7 VV2-32 VV3-3096 VV1-8 VV2-35 VV3-3099 VV1-9 VV2-41 VV3-3120 VV1-11 VV2-44 VV3-3121 VV1-12 VV2-2047 VV3-3122 VV1-13 VV2-2050 VV3-3123 VV1-14 VV2-2056 VV3-3124 VV1-15 VV2-2060 VV3-3125 VV1-16 VV2-2063 VV1-17 VV2-2070 VV1-18 VV2-2072 VV1-19 VV2-2075 VV1-20 VV2-2080 VV1-21 VV2-2083 VV1-22 VV2-2085 VV1-23 VV2-2087 VV1-24 VV2-2091 VV1-25 VV2-2092 VV1-26 VV2-2095 VV1-37 VV2-2097 VV1-38 VV2-2098 VV1-39 VV2-2120 VV1-40 VV2-2121 VV1-42 VV2-2122 VV1-43 VV2-2124 VV1-1045 VV2-2125 VV1-1046 VV2-2126 VV1-1049 VV2-2127 VV1-1051 VV2-2128 VV1-1052 VV2-2129 VV1-1053 VV2-2130 VV1-1054 VV2-2131 VV1-1055 VV2-2132 VV1-1058 VV2-2133 VV1-1061 VV2-2134 VV1-1062 VV2-2135 VV1-1065 VV1-1066 VV1-1067 VV1-1068 VV1-1069 VV1-1073 VV1-1074 VV1-1076 VV1-1077 VV1-1078 VV1-1079 VV1-1081 VV1-1082 VV1-1084 VV1-1088 VV1-1089 VV1-1090 VV1-1094 VV1-1110 VV1-1111 VV1-1120 VV1-1121 VV1-1122 VV1-1124 VV1-1126 VV1-1127 VV1-1128 VV1-1129 VV1-1130 VV1-1131 VV1-1132 VV1-1133 VV1-1134 VV1-1135 VV1-1136 VV1-1137 VV1-1138 VV1-1139 VV1-1140 VV1-1142 VV1-1144 VV1-1145 VV1-1146 VV1-1148 VV1-1149 VV1-1150 VV1-1151 VV1-1152 VV1-1153 VV1-1154 VV1-1155 VV1-1156 VV1-1157 VV1-1158 VV1-1159 VV1-1160
 
Nov-14, 9:00am PST
[closed]

The trust portal  https://trust.veeva.com will be upgraded on November 14th 2022 at 9am pacific time. There will be no impact to customers. No downtime is  expected.

Product
ReleaseType

Errors with Video Transcoding
January 21, 9:45am PST
Veeva CRM Veeva MultiChannel & Integrations Veeva Nitro Veeva Network Veeva CDB Veeva Vault Veeva Align Veeva Sub-processors update Veeva Support Locations MC-01 CRM-03 VA-AP NITRO-US CRM-04 VDM1 MC-20 VA-EU NITRO-EU cdb-1 CRM-05 MC-30 NITRO-AP CRM-06 VDM3 ENGAGE-01 CRM-08 WC-36 VDM5 CRM-10 cdb-1002 CRM-20 VDM20 CRM-30 VA-US SANDBOX SANDBOX2 SANDBOX3 SANDBOX20 VV1-1 VV2-10 VV3-33 VV1-2 VV2-27 VV3-34 VV1-3 VV2-28 VV3-3048 VV1-4 VV2-29 VV3-3057 VV1-5 VV2-30 VV3-3064 VV1-6 VV2-31 VV3-3086 VV1-7 VV2-32 VV3-3096 VV1-8 VV2-35 VV3-3099 VV1-9 VV2-41 VV1-11 VV2-44 VV1-12 VV2-2047 VV1-13 VV2-2050 VV1-14 VV2-2056 VV1-15 VV2-2060 VV1-16 VV2-2063 VV1-17 VV2-2070 VV1-18 VV2-2072 VV1-19 VV2-2075 VV1-20 VV2-2080 VV1-21 VV2-2083 VV1-22 VV2-2085 VV1-23 VV2-2087 VV1-24 VV2-2091 VV1-25 VV2-2092 VV1-26 VV2-2095 VV1-37 VV2-2097 VV1-38 VV2-2098 VV1-39 VV2-2120 VV1-40 VV2-2121 VV1-42 VV1-43 VV1-1045 VV1-1046 VV1-1049 VV1-1051 VV1-1052 VV1-1053 VV1-1054 VV1-1055 VV1-1058 VV1-1061 VV1-1062 VV1-1065 VV1-1066 VV1-1067 VV1-1068 VV1-1069 VV1-1073 VV1-1074 VV1-1076 VV1-1077 VV1-1078 VV1-1079 VV1-1081 VV1-1082 VV1-1084 VV1-1088 VV1-1089 VV1-1090 VV1-1094 VV1-1110 VV1-1111 VV1-1120 VV1-1121 VV1-1122 VV1-1124
 
Jan-21, 9:45am PST
[closed]

We are seeing errors with Video Transcoding. We are working to resolve the issue.

 
Jan-21, 11:15am PST

The problem has been resolved.

 
Jan-21, 11:15am PST

We are investigating the root cause.

Product
Vault
ReleaseType

AWS have reported a DNS issue in US-EAST-1 region
July 28, 2:16am PDT
Veeva CRM Veeva MultiChannel & Integrations Veeva Nitro Veeva Network Veeva Vault Veeva Align Veeva Sub-processors update Veeva Support Locations MC-01 CRM-03 VA-AP NITRO-US CRM-04 VDM1 MC-20 VA-EU NITRO-EU CRM-05 MC-30 NITRO-AP CRM-06 VDM3 ENGAGE-01 CRM-08 WC-36 VDM5 CRM-10 CRM-20 VDM20 CRM-30 VA-US SANDBOX SANDBOX2 SANDBOX3 SANDBOX20 VV1-1 VV2-10 VV3-33 VV1-2 VV2-27 VV3-34 VV1-3 VV2-28 VV3-3048 VV1-4 VV2-29 VV3-3057 VV1-5 VV2-30 VV3-3064 VV1-6 VV2-31 VV3-3086 VV1-7 VV2-32 VV3-3096 VV1-8 VV2-35 VV3-3099 VV1-9 VV2-41 VV1-11 VV2-44 VV1-12 VV2-2047 VV1-13 VV2-2050 VV1-14 VV2-2056 VV1-15 VV2-2060 VV1-16 VV2-2063 VV1-17 VV2-2070 VV1-18 VV2-2072 VV1-19 VV2-2075 VV1-20 VV2-2080 VV1-21 VV2-2083 VV1-22 VV2-2085 VV1-23 VV2-2087 VV1-24 VV2-2091 VV1-25 VV2-2092 VV1-26 VV2-2095 VV1-37 VV2-2097 VV1-38 VV2-2098 VV1-39 VV1-40 VV1-42 VV1-43 VV1-1045 VV1-1046 VV1-1049 VV1-1051 VV1-1052 VV1-1053 VV1-1054 VV1-1055 VV1-1058 VV1-1061 VV1-1062 VV1-1065 VV1-1066 VV1-1067 VV1-1068 VV1-1069 VV1-1073 VV1-1074 VV1-1076 VV1-1077 VV1-1078 VV1-1079 VV1-1081 VV1-1082 VV1-1084 VV1-1088 VV1-1089 VV1-1090 VV1-1094
 
Jul-28, 2:16am PDT
[closed]

From AWS Technical support:

2:11 AM PDT We are investigating an increase in DNS lookup failures from EC2 instances in a single Availability Zone in the US-EAST-1 Region.

 

This might cause intermittent issues for Products hosted in US-EAST-1

 

 
Jul-28, 4:16am PDT

From AWS Support:

3:44 AM PDT We are implementing a mitigation to the increased DNS resolution errors from EC2 instances in a single Availability Zone in the US-EAST-1 Region, and are starting to see recovery.

 
Jul-28, 4:45am PDT

We have been informed by AWS Support that this incident has now been resolved.

 

From AWS Support:

Between 1:22 AM and 4:13 AM PDT, customers experienced an increase in DNS resolution errors from EC2 instances in a single Availability Zone of the US-EAST-1 Region.
The issue has been resolved and all DNS queries are being answered normally.

Product
ReleaseType
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